Dunn Right Legal — Family Law Initial Enquiry
"Good morning, Dunn Right Legal. You're speaking with [your name]. How can I help?"
"May I take your name and contact details?"
"Before we discuss your matter in detail, I'll need the names of the other people involved so we can complete our conflict-check process."
Follow the firm's approved conflict-check process before collecting confidential matter details.
This dropdown changes the call script only. Record the enquiry category in the GHL form on the right.
"Are there any immediate safety concerns we should be aware of?"
"Are there any existing court proceedings, upcoming court dates or deadlines?"
Record what the caller reports and follow the firm's escalation process.
Do not assess legal urgency or give legal advice.
"The usual next step is an initial consultation with a solicitor. The consultation fee is $550."
"We have a separate fixed-fee enquiry process for standalone divorce applications."
"Do you also need assistance with parenting or property matters?"
Do not promise consultation inclusions or quote fees for further work unless approved by the firm.
For C1–C7 enquiries.
Initial consultation: $550
BOOK $550 INITIAL CONSULTATIONOpens Dunn Right Legal's Calendly booking page in a new tab. Confirm the booking before selecting "Initial Consultation Booked" in the GHL form.
C8 follows a separate fixed-fee enquiry pathway. Do not use this booking link for standalone divorce unless directed by the firm.
"Your consultation booking is confirmed once the booking process has been completed and confirmation received."
"I'll send you the information about booking your consultation."
"When would you like us to follow up with you?"
"Thank you for calling Dunn Right Legal. Please contact us if you need assistance in the future."
Record the booking outcome in the GHL form.
If follow-up is required, diary it in Outlook before selecting Yes for "Follow-Up Diarised".
Submit the GHL form on the right.
Record what the caller reports. The solicitor makes legal assessments.
Do not give legal advice, guarantee outcomes or quote unapproved fees.